Return & Refund Policy
Date : April 01, 2026
Introduction
Thank you for shopping with our Sports Store. We want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund according to the policy below.
Return Eligibility
Items can be returned within 7 days of delivery if they meet the following conditions:
The product is unused and in its original condition
The product is in the original packaging
The item is not damaged by the customer
Communicating with you (updates, promotions, customer support)
Ensuring security and preventing fraud
Non-Returnable Items
Certain items cannot be returned, including:
Used or damaged products
Items without original packaging
Clearance or final sale items
Refund Process
Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed and credited to your original payment method within a few business days.
Exchange Policy
If you receive a defective or damaged item, you may request an exchange for the same product. Please contact our support team within 48 hours of receiving the product.
Return Shipping
Customers may be responsible for return shipping costs unless the product was damaged or incorrect when delivered.
